Chipping Norton Medical Centre
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    • Personal Information and Rights
  • Other Centres
  • Home
  • Our Doctors
  • Services
  • Opening Hours
  • Contact
    • Personal Information and Rights
  • Other Centres

Management of your personal health information

Your medical record is a confidential document, and our policy is to maintain privacy and security of all personal health information at all times. This practice will not disclose your personal information to third parties unless you have consented to the disclosure or the disclosure is necessary, because you are at risk of harm without treatment and you are unable to give consent. Other reasons for collecting, using or disclosing your health information are:

1.        For communicating relevant information to other treating doctors or allied health professionals

2.        For follow up reminder/recall notices

3.        Accounting/Medicare/health insurance procedures

4.        Quality Assurance activities such as accreditation

5.         For disease notification as required by law

6.        For use by all doctors in this practice when consulting with you

7.        For legal related disclosure as required by a court of law (eg. Subpoena, suspected child abuse)

8.        For research purposes (de-identified)

If you have any concerns about your personal health information, please discuss this with your doctor.

Your Rights

If you have a problem with any aspect of your treatment, we would like to hear about it. Please feel free to discuss the issue with your doctor or receptionist. We take your concerns, suggestions and complaints seriously. However if you wish to take the matter further, there are several options available including contacting The Medical Registration Board, AMA and  Health Care Complaints Commission (1800 043 159).

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